By cooking all our burgers juicy and well done we are able to achieve two goals.

1. Ensure a consistent product
2. Meet or exceed health code standards for ground beef

We understand that there are varying opinions on what level a burger should be cooked for optimal flavor and our opinion is that our burgers taste best cooked juicy and well done.

While our beef is neither organic nor are the cattle free range, it is halal.

Our veggie sandwich and grilled cheese sandwiches are suitable for lacto-ovo vegetarians. One thing to note is that our veggie sandwich is NOT a veggie burger. Our veggie sandwich consists of as many veggie toppings as you desire and served on our basic bun. Our bread is toasted, but usually on a separate grill from meat products. However, there is always a chance for cross contamination, so please check at the individual location where you are ordering to be certain. Finally, our fries are just plain potatoes cooked in 100% peanut oil and are suitable for even vegan diets.

Yes, some of our products do have soy and dairy. Please check out our nutritional information here!

We use 100% peanut oil that is refined and contains only enough preservatives (less than .004%, so that the oil doesn't foam when we put our fries in!).

Although it is rare that a casual encounter with peanuts will cause an allergic reaction, we want to limit the risk of someone unknowingly coming into contact with peanuts.

Over the past 20 years, peanuts have become part of the Five Guys identity. We by no means want to exclude guests from our store, but at the same time we would not want to disappoint our peanut eating guests. We make sure that we have signage on our doors and in our restaurants about the fact that we serve peanuts in bulk containers as we would never want someone to risk their health by coming into our restaurants.

Five Guys is a privately owned company and we do not currently have plans to go public.

Unfortunately, we do not cater or deliver as our food does not hold up well under those circumstances. We can accommodate large orders though, and suggest that you call ahead or fax large orders into your local store.

Unfortunately, we do not offer gift cards at this time.

We follow the philosophy of focusing on a few items and serving them to the best of our ability. We do not alter our menu on a regular basis, but we do take customer feedback into consideration. 

Five Guys is constantly opening new locations across the nation and we do our best to list stores that are opening within the next few months on our website. Unfortunately, we can rarely predict the exact date that a store will open until just a few days prior, so we are not able to provide actual opening dates.

Five Guys does not offer coupons or discounts.

Currently, we do not sell Five Guys merchandise in our stores.  We do sell Five Guys merchandise here on our site or by clicking here!

GIFT CARD TERMS AND CONDITIONS

1. GENERAL TERMS

   By purchasing, accepting or using a Five Guys Gift Card, you agree that the laws of Kuwait, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("T&C").

   Five Guys Gift Cards are issued by FGE International B.V. (“we”, “our”, “us” or “Five Guys”). These T&C are subject to change without notice. We reserve the right to alter all or any part of these T&C at any time and you should review the T&C regularly.

2. USING YOUR GIFT CARD

   Five Guys Gift Cards are only redeemable towards purchases at any participating Five Guys restaurants in Kuwait (“Restaurants”).

   Five Guys Gift Cards are available for purchase in Restaurants. No fees of any kind will be imposed on purchasers in connection with their purchase of Five Guys Gift Cards.

   Five Guys Gift Cards are not refundable and may not be exchanged for cash. Five Guys Gift Cards cannot be used to purchase another Five Guys Gift Card.

   No cash change shall be given on any purchases made using a Five Guys Gift Card.

   Purchases in excess of the balance of Five Guys Gift Cards may be settled with cash, credit card, e-commerce payment system or another Five Guys Gift Card.

   Five Guys Gift Cards will be purchased in Kuwaiti Dinars with a minimum balance of KWD 5 and a maximum value of KWD 50.

3. EXPIRY

   Five Guys Gift Cards shall be valid for twenty-four (24) months from the date of its activation. A Five Guys Gift Card is activated upon its issuance.

   Upon expiry, any balance remaining on a Five Guys Gift Card will be reduced to nil and forfeited such that the Five Guys Gift Card will no longer have any value capable of being used or redeemed in any participating Restaurants.

4. VIEW YOUR BALANCE

   To view your balance on your Five Guys Gift Card, please go to a participating Restaurant in Kuwait to make a request.

5. RETURNS

   You may not return or cancel your Five Guys Gift Card after it is purchased.

6. CORRUPTED, DELETED, LOST, STOLEN, DESTROYED, DAMAGED OR USED GIFT CARDS

   If you suspect that someone has copied or stolen your Five Guys Gift Card, visit a participating Restaurant immediately. The risk of loss and title for Five Guys Gift Cards passes to you upon your purchase and Five Guys Gift Cards will not be replaced if lost or stolen. Five Guys Gift Cards have no cash value unless redeemed and should be safeguarded accordingly.

   If a Five Guys Gift Card is corrupted, deleted, lost, stolen, destroyed or damaged or used without permission, Five Guys shall not be responsible. Five Guys reserves the right to refuse to accept a Five Guys Gift Card which we deem to have been duplicated, tampered with, damaged or otherwise suspect has been affected by fraud.

   Five Guys shall not replace a Five Guys Gift Card if corrupted, deleted, lost, stolen, destroyed or damaged or if it is used without permission.

7. INTELLECTUAL PROPERTY RIGHTS

   Any and all intellectual property rights in the Five Guys Gift Cards are owned by Five Guys and all such rights are reserved.

8. LIMITATIONS

   You may not use a Five Guys Gift Card to purchase other Five Guys Gift Cards.

   Five Guys Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Five Guys Gift Cards will be void if reloaded, resold, transferred for value, or redeemed for cash. Unused Five Guys Gift Cards may not be transferred.

   Total purchases of Five Guys Gift Cards for any one individual may not exceed KWD 3,000 (Three Thousand Kuwaiti Dinar) in one calendar day.

   We reserve the right, without notice to you, to terminate your order for any Five Guys Gift Card if we believe you are in breach of these T&C or if we suspect fraudulent activity. We also reserve the right to refuse to take any order in a participating Restaurant if we believe you (or the person placing the order) have breached any of these T&C or if we suspect fraudulent activity.

   You shall not use any Five Guys Gift Card except in accordance with these T&C and shall not use any of the same for any purpose which is either illegal or prohibited under these T&C.

   TO THE FULL EXTENT PERMISSIBLE BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO FIVE GUYS GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9.  DISPUTES

These T&C shall be construed in accordance with and governed by the laws of Kuwait, without reference to their rules regarding conflicts of law. You hereby irrevocably consent to the exclusive jurisdiction of the Kuwait courts in any legal action or proceedings arising out of or in connection with the terms and conditions hereof and all disputes arising out of or related to the Five Guys Gift Cards.